Returns & Exchanges
At Seek Bamboo, we want you to be completely satisfied with your sustainable lifestyle choices. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all unused products in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, we will email you a prepaid shipping label and a packing slip to include inside your return package.
Package Sustainably
Securely pack your items in their original eco-friendly packaging to ensure they arrive back to us in resalable condition.
Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing